Trust & Safety

1. Who Can Use Tossuu

Tossuu is intended for users aged 18 and above. Users may be required to verify their age and identity before accessing certain features or participating in certain activities.

2. Companion Verification

We believe you should know who you are meeting. Companions on Tossuu should complete the verification process required by the platform before their profiles become eligible for bookings.

• Phone Verification: Basic contact validation.
• Government ID Check: Submission of an accepted identity document such as Aadhaar, PAN, or Passport.
• Selfie / Liveness Matching: Verification that the person matches their submitted identity document.
• Profile Review: Review of submitted profile information before the profile becomes available for bookings.
• Periodic Re-verification: When necessary to ensure continued safety.

Important: Verification confirms that identity information has been reviewed, but does not guarantee a person's character, behavior, or future conduct. Users should continue to exercise reasonable judgment.

3. Platonic & Non-Sexual Companionship

Tossuu is a platform for social and activity-based companionship. We do not facilitate dating arrangements, escort services, sexual services, or any paid intimacy.

Users must not request, offer, imply, pressure, or attempt to arrange prohibited romantic or sexual services. Violations result in immediate booking cancellation and potential permanent account removal.

4. Defined Bookings

Every Tossuu booking is clearly defined with a specific activity, date, start time, end time, duration, meeting point, and agreed price. A Companion is expected to provide the companionship described in the confirmed booking.

5. Session Location Policy

To support safety, Tossuu generally requires sessions to take place in approved public or commercially accessible locations.

6. Payment Protection

All booking payments must be completed through the Tossuu platform.

1. The Client pays through Tossuu's supported payment system.
2. Booking funds are processed and held securely.
3. The session takes place.
4. An applicable dispute window opens after the session.
5. If no qualifying issue is reported, settlement to the Companion proceeds.

Note: Attempting to circumvent Tossuu's payment system (e.g., requesting cash or direct UPI) may result in account restrictions or permanent removal.

7. Session Safety & Reporting

You are always in control. If a session ever feels unsafe or uncomfortable, you have the right to end the session and move to a safe location.

• In-App ReportingUsers can report inappropriate messages, harassment, boundary violations, or prohibited requests directly in the app.
• Safety CancellationIf a user feels unsafe, they can end a session for safety without being required to continue the activity.
• Emergency SituationsTossuu is not a replacement for emergency services. If you are in immediate physical danger, prioritize your safety, move to a public location, and contact local emergency services (Dial 112 in India).

8. Zero-Tolerance Policy

Tossuu does not tolerate harassment, threats, stalking, intimidation, sexual solicitation, unwanted physical contact, fraud, discrimination, or any illegal activity. Violations result in immediate restrictions or permanent account removal.

Safety Does Not Mean Zero Risk

While Tossuu uses verification, platform payments, defined bookings, safety tools, and moderation to reduce risk, no system can eliminate every risk associated with meeting another person. Users should always use reasonable judgment, meet in appropriate public locations, and tell a trusted person about their plans.